Frequently Asked Questions
Everything you need to know about bringing nature into your Bristol home.
Where does Sprouts of Bristol deliver?
We currently offer local delivery within a 15-mile radius of Bristol city center, as well as standard nationwide shipping across the UK for our non-perishable home goods.
How do you ensure plants and fragile items arrive safely?
We use eco-friendly, reinforced packaging and specialized hydration packs for our botanical products to ensure they arrive at your doorstep in peak condition.
What is your return policy for home decor?
We offer a 30-day return window for all non-living home accessories, provided they are in their original packaging and unused condition.
Can I track my order?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking link to monitor your delivery's progress.
Are your products sustainably sourced?
Sustainability is at our core. We partner with local Bristol artisans and ethical suppliers to ensure our home and garden collections have a minimal environmental footprint.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay and Google Pay.